FAQs
Product Related
What is a canvas wrap or canvas gallery wrap?
A canvas gallery wrap is a high-quality print of an artwork that is reproduced onto artist-grade canvas. The canvas is then stretched and wrapped around a sturdy wooden frame, creating a finished piece which is ready to hang.
What kind of canvas material do you use for your gallery wraps?
We take pride in using a high-quality, artist-grade canvas for our gallery wraps. This ensures both the visual appeal and longevity of your artwork
- Made from a 400 GSM, polycotton blend, tightly woven fabric, this canvas provides a sturdy and long-lasting base for your art prints
- The canvas boasts of a matte texture that adds depth and dimension to the artwork, replicating the look and feel of a traditional artist's canvas
- The canvas material is specifically designed for high-quality ink absorption, resulting in vibrant colors and crisp details for a museum-worthy appearance
What are the benefits of canvas gallery wraps?
Canvas gallery wraps offer several advantages:
- Museum-quality appearance: The canvas material gives the artwork a professional and textured look
- Lightweight and easy to hang: They are much lighter than traditional framed artwork, making them ideal for various wall types
- Ready to display: No additional framing is needed, simplifying the hanging process
- Durable and long-lasting: High-quality canvas and inks ensure vibrant colors and a long life
What sizes of canvas gallery wraps do you offer?
We offer a variety of standard sizes for canvas gallery wraps. You can browse our size options on the product pages or refer to our size chart.
What is the frame with mount option?
The 'frame with mount' option provides an extra layer of visual depth and sophistication to your art print. While frame refers to the external enclosure that surrounds the artwork, a mount, also known as a mat, is a cardboard or acid-free board cut to fit within the frame. It creates a spacer between the artwork and the frame. Framed with mount option offers an enhanced visual appeal, and is a popular choice for traditional and transitional decor styles. For a more modern look, a frame without a mount might be a better fit.
Are your products hand painted or art prints?
Currently, we only sell wall art prints, these are not hand painted but rather a high-quality print of the art created by our in-house designers & community of artists. The art prints usually have textures to make them look and feel more real with visible brushstrokes.
Do you have a gifting option?
While we do not offer gift wrapping services at present, a lot of care and love does go into packing your order. If you are looking at gifting our prints, we'd be happy to add a personalized handwritten note to your order.
Please ensure to enter the correct details (address and phone number) of the person
you wish to send the gift to, at checkout, as well as drop us a line with your personalized
message.
Where do you manufacture your products?
All our products are designed and manufactured in India with ♥ and sass.
How do I take care of my art prints?
To maintain the quality of your prints, avoid direct sunlight and high humidity. We recommend cleaning them with a dry microfiber cloth. For more details, check out our TLC guide.
Shipping & Returns
Do you ship all over India? What about internationally?
Yes, we ship to most locations in India. Currently, we do not have international shipping.
How long will it take for my order to be delivered?
Please note the below order processing and shipping times:
Order processing
Rolled art orders are shipped within 2 - 3 days
Gallery wrap & framed art orders are shipped within 3 - 4 days
Shipping
Shipping times on average take anywhere between 3-7 days after the order has been
processed, depending on the final location of delivery.
(Please note that sometimes delays in shipping do happen due to circumstances beyond our control, but we will always keep you updated on the estimated delivery timelines. We will, of course, ensure at our end that your art gets to you on time)
How will I know the status of my order?
Once an order is placed, we will be sharing email updates with you regarding your order. When your order is shipped, you will receive a shipment tracking number on email/phone. Orders can be easily tracked using the shipment tracking number.
Can I change or cancel my order?
We offer a 2-hour window for order cancellations. This is because each art print is made to order, going into production only after receiving your order. Once an order enters production (after 2 hours), cancellations or changes are unfortunately not possible.
You can cancel your order by emailing us at help@thesassyartco.com
/ Whatsapp us at +91-8929951844
What happens if I receive an art print that is damaged or a wrong product?
We take extreme care in packing your order. However, if your print, unfortunately, arrives damaged or you receive a wrong product then please contact us within 48 hours of receiving the product.
Please submit all tickets via. Call/Message/Email
Please do note the below:
1. For the return to be authorized, the order should be in the same condition as when you received it, including the original packaging
2. When sending us communication about the return please include the below
information:
i) Subject Title - Return (in case of damage) / exchange (in case of wrong product)
ii) Reason for return/ exchange
iii) Order Number & date of receiving the order
iv) Please include photos that clearly capture the damage
3. Please note that we accept returns only within 48 hours of the order being delivered to you. After 48 hours we will be unable to process your request for return or exchange
4. We accept returns/exchanges only if you have received a wrong product or if there is some damage to your product
5. Once we receive the item back, we will do the required at our end and you will receive the refund amount in your source account
Choosing & Styling Art Prints
How should I choose the frame or styling for my art print?
Consider the artwork's style and colors when selecting a frame. Bold prints might pair well with a simple black frame, while minimalist pieces could benefit from a more elaborate frame. We recommend you to browse through all the product images to get a sense of which framing style appeals most to you. Further do consider the color scheme and furniture style of your room or space.
How high should I hang wall art?
Generally, the center of the artwork should be at eye level, which is around 57-60 inches from the floor. Adjust based on furniture placement and the size of the artwork.
Can I create a gallery wall set with The Sassy Co. art prints?
Absolutely! Maintain a theme or color palette for a unified look. Mix and match sizes for visual interest, but ensure proper spacing. We recommend using painter's tape to test placements before hanging
Home Decor & Design Inspiration
What are the best decor styles for a living room in India?
In India, living rooms often serve as a space for entertaining and relaxation. Consider styles like modern, contemporary with clean lines and pops of color, or a traditional rustic Indian aesthetic with warm tones like rust and rich fabrics with intricate patterns.
What kind of art is best for a living room?
The best art for your living room depends on your personal style and the overall vibe you're aiming for. Consider the room's size, color scheme, and furniture. Large abstract prints work well in spacious rooms, while smaller, detailed pieces can add intimacy to cozy spaces. Check out our Living room collection!
How can I use wall art to make a small living room feel bigger?
Utilize strategically placed mirrors to create an illusion of spaciousness. Opt for large-scale, single-piece artwork instead of several smaller ones to maximize wall space. Use wall paints in lighter color tones, especially shades of white, which can increase the amount of light in the room and make it feel bigger.
What kind of art looks best in a bedroom?
Opt for calming and serene artwork in your bedroom to promote sound sleep. Soothing
colors like blues, greens, and lavenders, or nature-inspired prints can create a tranquil atmosphere. Or you can go full sassy and get prints which personally connect with you or express your passion be it music, dance, yoga, animals. Check out our Art for Bedroom collection!
How do I choose the right paint color for my walls?
Consider the natural light in the space. Cooler colors like blues and greens work well in south-facing rooms, while warmer tones like yellows and oranges can brighten north-facing rooms. Explore popular color palettes and don't be afraid to experiment with vibrant hues and rich textures. Check out our blog for inspiration on paint colors!
What are some budget-friendly ways to decorate my home?
Antique stores and flea markets offer unique finds at affordable prices. Repurpose old furniture with a fresh coat of paint or reupholstery. Embrace DIY projects for personalized touches.